Legal / Terms

Terms and Conditions

The terms that govern access to the Arise and Shine Media website, trials, subscriptions, AI-powered services, and related tools.

Please read these Terms and Conditions ("Terms") carefully before using the services provided by Arise and Shine Media ("Company," "we," "us," or "our"). By accessing our website, signing up for a trial, purchasing a Toolbox product, or activating any of our services, you agree to be bound by these Terms.

Last Updated: August 21, 2026

01

Description of Service

Arise and Shine Media provides AI-powered communication and automation solutions designed for service-based businesses. Our platform combines a professional AI receptionist named Skyler with marketing tools, automations, and human support.

We currently offer three bundled subscription plans plus The Toolbox, which allows customers to purchase selected tools on a standalone basis:

The ShieldCore 24/7 AI receptionist, lead qualification, booking, and call protection.
The Shield ProExpanded front-office automation, website chat, reputation tools, follow-up, and communications.
The KnockoutAI growth system with lead-generation and performance tools in addition to Shield Pro capabilities.
The ToolboxStandalone business tools that can be selected individually and combined into a custom monthly system.

Features, onboarding, support level, usage allowances, integrations, and availability may vary by product or plan and will be described on the applicable product, checkout, or onboarding page.

02

Subscription and Pricing

The Shield, The Shield Pro, and The Knockout are billed on a month-to-month basis unless another billing term is expressly selected at checkout. You may cancel at any time, subject to the cancellation terms below. There are no long-term contracts or early termination fees unless a different written agreement expressly states otherwise.

Current bundled-plan pricing is:

The Shield$197 per month
The Shield Pro$297 per month
The Knockout$397 per month

The Toolbox is priced per selected standalone product. Your monthly Toolbox total is the combined price of the individual tools selected at checkout.

Annual plans may be available at a discounted rate, including offers structured as paying for 10 months and receiving 12 months of service. All subscription charges are billed in advance unless otherwise stated at checkout.

Pricing is subject to change. Arise and Shine Media may update product, subscription, or Toolbox pricing from time to time. Updated pricing will be reflected on the applicable website or checkout page before it applies to a new purchase or renewal, subject to any notice required by applicable law. Pricing changes do not retroactively alter charges already incurred. If a displayed website price conflicts with the price shown in the checkout flow for the transaction being placed, the checkout price controls for that transaction.

03

The Toolbox — Standalone Product Pricing

The Toolbox allows customers to select one or more standalone products. Current monthly pricing for individual Toolbox products is listed below:

Skyler AI Receptionist$179 per month
Missed Call Text-Back$39 per month
Instant Confirmation Texts$29 per month
Two-Way Text & Email$29 per month
Calendar Sync$29 per month
Call Routing$39 per month
Reputation & Review Engine$49 per month
Smart Follow-Up & No-Show Recovery$39 per month
AI Website Chat$49 per month
Forms & Surveys$29 per month
Email Marketing$39 per month
Facebook + Google Business Messaging$29 per month
Text-to-Pay$29 per month
Documents & Contracts$29 per month
Branded Client Mobile App$69 per month
Dedicated Lead-Generation AI$129 per month
Invoice Tool$29 per month
Reporting Dashboard$29 per month
Lead Routing Automation$39 per month
Industry Lead Funnel$69 per month
Google Ads Integration & Routing$59 per month

Toolbox products are billed monthly on a per-tool basis unless a different billing term is shown at checkout. Customers may add or remove eligible Toolbox products, and the monthly total may change accordingly. Any trial, promotional credit, discount, setup fee, usage charge, or special offer applicable to a Toolbox purchase will be disclosed on the applicable offer or checkout page.

04

Trials and Credits

We offer a 7-day trial on The Shield, The Shield Pro, and The Knockout when the trial is shown on the applicable offer or checkout page. If the subscription continues after the trial, the applicable monthly billing begins unless canceled before the trial ends.

Current welcome account credits for qualifying bundled subscriptions are: $25 for The Shield, $50 for The Shield Pro, and $75 for The Knockout. Credits are applied according to the offer terms in effect at the time of purchase and are not redeemable for cash unless required by law.

Toolbox trials, promotional credits, or discounts, if any, will be stated on the applicable offer or checkout page.

05

SMS Messaging Terms

Arise and Shine Media operates an SMS communication program. By providing your phone number, you agree to receive SMS notifications related to your account, demos, lead activity, and service updates.

Opt-Out: Reply STOP to any message to unsubscribe.

Help: Reply HELP for assistance.

Message frequency varies. Standard message and data rates may apply.

Carriers are not liable for delayed or undelivered messages.

06

AI Disclaimer and Limitation of Liability

Our services utilize Artificial Intelligence to handle calls, qualify leads, manage scheduling, support communications, and perform other automated functions depending on the product selected. While we work to maintain high accuracy, you acknowledge that AI systems can occasionally produce errors or "hallucinations."

Arise and Shine Media is not liable for:

  • Inaccurate information provided by the AI regarding pricing, scheduling, or services.
  • Lost revenue resulting from missed calls, system downtime, automation failures, or AI errors.
  • Technical issues caused by third-party carriers, integrations, advertising platforms, payment providers, or other third-party systems.

You are responsible for reviewing applicable call activity, transcripts, automations, settings, and business information to ensure accuracy for your business.

07

Intellectual Property

All technology, including the Skyler AI system, workflows, automations, platform architecture, templates, and related proprietary materials provided by Arise and Shine Media remain the exclusive intellectual property of Arise and Shine Media or its applicable licensors.

08

Data Ownership

You retain ownership of your customer data, leads, call recordings, and business information generated through your use of our services, subject to applicable law and the rights necessary for us and our service providers to process that information to provide the services. Our handling of personal information is also governed by our Privacy Policy.

09

Cancellation

You may cancel an eligible month-to-month subscription at any time through the available account or support process. Unless otherwise stated in writing, service remains active until the end of the current paid billing cycle, and no refunds are issued for partial months of service. Removing a Toolbox product may change the recurring monthly total for future billing cycles.

10

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to conflict-of-law principles, except where applicable law requires otherwise.

11

Contact Information

For questions regarding these Terms or our services, please contact:

Arise and Shine Media
516 River Hwy, Ste 119
Mooresville, NC 28117
Email: [email protected]