How Arise and Shine Media collects, uses, protects, and manages information across our website, AI-powered services, and related tools.
Arise and Shine Media ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, AI-powered services, and related tools.
Our services include The Shield, The Shield Pro, The Knockout, The Toolbox — AI-driven communication, automation, lead-generation, and business-system solutions designed for service-based businesses.
We collect information in the following ways:
Information You Provide: Name, business name, phone number, email address, and other details you submit when signing up, contacting us, or using our services.
Billing and Transaction Information: When you purchase or subscribe to our services, we may receive billing contact information, the products or services selected, subscription status, transaction status, and limited payment-related metadata made available by our payment or checkout providers. Full payment-card details are submitted through third-party payment processors and are handled according to their security and privacy practices.
Information Collected Automatically: Usage data, call and message logs, interaction data with our AI systems (Skyler), and technical information (such as device type and browser).
Information from Third Parties: Data we may receive from integrations with your field service software (e.g., ServiceTitan, Jobber, Housecall Pro) when you connect those platforms to our system.
We use the information we collect to:
By providing your phone number, you consent to receive text messages from Arise and Shine Media related to your account, service updates, and communications. Message frequency varies.
Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any message.
Help: Reply HELP for assistance.
Message and data rates may apply.
Important: We do not share mobile information with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
We do not sell your personal information. We may share your information with trusted third-party service providers who assist us in operating our business, such as:
These third parties are only permitted to use your information to perform services on our behalf and are contractually obligated to protect it.
We may also share information when required by law or to protect our legal rights.
You retain full ownership of your customer data, leads, call recordings, and business information. We do not claim ownership over any data you generate through the use of our platform.
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.
We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data by contacting us (subject to legal and operational requirements).
Depending on your location, you may have the right to:
To exercise these rights, please contact us using the information below.
We use cookies and similar technologies to improve website functionality, analyze usage, and enhance user experience. You can manage cookie preferences through your browser settings.
When you purchase or subscribe to an Arise and Shine Media service, your selected products, subscription details, billing status, transaction status, and related account information may be used to process and administer your order. Payment-card information is submitted through third-party checkout and payment-processing systems. This section provides pricing transparency; subscription, cancellation, trial, credit, and other commercial terms are governed by the applicable checkout disclosures and our Terms & Conditions.
Current standard plan offers may include a 7-day trial and account credits after the trial when the subscription continues: The Shield — $25, The Shield Pro — $50, and The Knockout — $75. The Toolbox is a build-your-own option with standalone tools priced individually, as listed below. The offer displayed at checkout at the time of purchase controls if promotional terms differ.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date shown in this policy. We encourage you to review this policy periodically.
Last Updated: August 21, 2026
If you have any questions about this Privacy Policy or how we handle your information, please contact us at: